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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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rahul nakka

March 27, 2025

5  out of  5
rating by rahul nakka
"Very professional service agents for State Farm"
We responded:
"Thank you so much for the kind words. Sincerely Much Love Big Mike snd Team"
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Trisha Haislip

March 20, 2025

5  out of  5
rating by Trisha Haislip
"I can not say enough good things about this office! Special shoutout to Meredith, who was so kind and patient with me. I was having a very difficult time and he just really listened and went above and beyond to fix all of my insurance issues. Everyone I spoke to in Michael's office was kind and overall just had great attitudes! I just felt like they cared about my needs. I would give them all 10 stars if I could. 😊"
We responded:
"Good Morning Trisha. This is so awesome and I want to thank you for the opportunity to earn your business and Thank You for the kind words about Meredith and my awesome staff. I'm so glad that we were able to assist you and make the process as simple and seamless as possible. Thank you again. Here to Help. Much Love Big Mike and Team"
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LeBronte Hoover

March 20, 2025

5  out of  5
rating by LeBronte Hoover
"Michael Johnson State Farm is a 5 Star rated business!! Tianna was absolutely amazing in helping me get coverage for my family. Very patient and informative while also working hard to get me the best rates to match the coverage I needed. Thank you!"
We responded:
"Hello LeBronte, Thank you very much for the opportunity to earn your business and be of service to you and your family. Thank you for the awesome review and giving Tianna the opportunity to earn your business. Sincerely. Big Mike and Team "
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Kalena Sowells

March 9, 2025

5  out of  5
rating by Kalena Sowells
"Tianna was exceptional in transitioning my auto insurance. Additionally she provided insight into other beneficial policies. She provided exemplary customer service throughout the process."
We responded:
"Hi Kalena, Thank You , Thank You Thank You. We truly appreciate the opportunity to earn your business and be of service. So glad Tianna took great care of your insurance needs and made the process Simple and Seamless. Please let us know if you have any additional questions. Here to Help. Much Love Big Mike and Team"
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Karen Hodges

March 6, 2025

5  out of  5
rating by Karen Hodges
"I transferred my policy to this agency and had the pleasure of working with Meredith Williams. Meredith ensured that this was a seamless process and that I received all available discounts. I would highly recommend this agency."
We responded:
"Good Morning Karen, Thank you so much for giving Meredith and the office to earn your business and be of service. Glad he took awesome care of you and was able to grt you all squared away on your Insurance. Thank you again and please let us know if you need anything. Here to Help. Much Love Big Mike and Team "
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Monica Sadoghian

February 26, 2025

5  out of  5
rating by Monica Sadoghian
"Emily help me through getting insurance for my primarily & secondary home and my auto. She has been very professional and helpful. Thank you Emily for your hard work."
We responded:
"Hello Monica. Thank you so much for giving Emily and the office the opportunity to be of service and earn your business. We really appreciate it. Please let us know if you need anything. Here to Help. Much Love Big Mike and Team "
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Patrick

February 7, 2025

5  out of  5
rating by Patrick
"Tianna was phenomenal in helping me bundle my auto and homeowners insurance. Her customer service definitely exceeded my expectations. She was patient with my 1 million questions, pleasant to speak with, and made my overall transition seamless and easy. Thank you for all you do!"
We responded:
"Hello Patrick. I really appreciate you giving us the opportunity to be of service and earn your business. Superglad Tianna was able to take great care of all your insurance needs. Please let us know if you have any additional questions or needs? Thank you again for the awesome review and giving me and the team an opportunity to serve. Much Love Big Mike and Team "
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Doug P

February 7, 2025

5  out of  5
rating by Doug P
"Excellent Service along with the best coverage for the best price. Jaelyn is excellent and patiently answered all of my questions regarding home and auto insurance."
We responded:
"Hello Doug, I really appreciate you giving us the opportunity to be of service and earn your business. Super glad Jaelyn was able to take great care of all your insurance needs. Please let us know if you have any additional questions or needs? Thank you again for the awesome review and giving me and the team the opportunity to serve. Much Love Big Mike and Team "
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Rajesh Arora

February 7, 2025

5  out of  5
rating by Rajesh Arora
"Shahana Parveen helped me get the auto insurance recently from state farm. She explained things clearly, answered questions quickly, and came back with updated quotes quickly making the process easy. She worked hard to get the best rates and ensured everything ran smoothly for me. If you need auto insurance, I highly recommend Shahana for a stress-free experience."
We responded:
"Hi Rajesh. We really appreciate you giving us the opportunity to be of service and earn your business. So glad Shahana was able to take great care of all your insurance needs. Please let us know if you have any additional questions? Here to Help! Thank you again for the awesome review and giving me and the team the opportunity to serve you and your family. Much Love Big Mike and Team "
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Judy Sanders

February 5, 2025

5  out of  5
rating by Judy Sanders
"Jaelyn was very helpful with transferring me from St.Louis! And anytime I need help I make sure to reach out to her and she always takes care of me. I recommend her and Mike Johnson State Farm!!"
We responded:
"Hi Judy. Thank you, Thank you, Thank you. We really appreciate you chosen our office. I am so glad Jaelyn was able to take great care of you. Welcome to Texas 😃. Please let us know if you have any additional questions or needs. Let's Make it a Powerful Day! Much Love Big Mike and Team "
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Lisa Martinez

February 4, 2025

5  out of  5
rating by Lisa Martinez
"I am thrilled to share my experience with Jaelyn Roberson and Mike Johnson from State Farm. From the moment we started working together, they made the process of securing our home, auto, and personal item insurance incredibly smooth and straightforward. Jaelyn took the time to understand our unique needs and provided us with tailored options that perfectly fit our situation. She was always available to answer our questions, explain the details, and provide guidance whenever we needed it. Their professionalism and knowledge of the industry gave us confidence that we were making the right choices for our family's coverage. I particularly appreciated their dedication to ensuring we got the best possible rates without compromising on our coverage. It’s clear that they genuinely cares about their clients. We now have peace of mind knowing that our home and belongings are well protected. I highly recommend them. Thank you for everything, John and Lisa"
We responded:
"Hello John and Lisa. This review is absolutely awesome and I want to thank you both for giving Jaelyn the opportunity to earn your business and be of service to you and your family. She is awesome and I will make sure to share these words with our entire team. Thank you again and please let us know if you have any questions, needs or concerns. Here To Help! Much Love Big Mike and Team"
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Anand JP

February 3, 2025

5  out of  5
rating by Anand JP
"I had a fantastic experience working with Shahana Parveen at Michael Johnson State Farm. She was professional, knowledgeable, and went above and beyond to ensure I had all the information I needed. Her customer service was outstanding, and she made the entire process smooth and hassle-free. I truly appreciate her patience and dedication. I highly recommend reaching out to Shahana if you're looking for excellent service. Thank you!!"
We responded:
"Hello Anand. Thank you so much for the kind words and awesome review. We appreciate the opportunity to earn your business and be of service. I am ecstatic that Shahana took exceptional care of you and your loved ones. Thank you again for the opportunity. Much Love Big Mike and Team"
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jose donawho

January 28, 2025

5  out of  5
rating by jose donawho
"I talked to several insurance company’s about my car insurance and renters insurance and was let down by the lack of interest of helping me. I called State Farm and spoke with Jaelyn and from the beginning to the end she answered all my questions with so much positivity. I made the decision to go ahead of signing up with State Farm due to the knowledge and care for people Jaelyn had when talking with me. Customer service goes a long way!"
We responded:
"Hi Jose. Thank you so much for trusting us with your Auto and Renters Insurance. We know you had options and we thank you for giving Jaelyn the opportunity to earn your business and be of service. We are all here to assist you if you have any additional questions or concerns. Thank you again and Let's Make it a Powerful Day! Much Love Big Mike and Team "
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Zak Currie

January 22, 2025

5  out of  5
rating by Zak Currie
"Tianna saved me so much money! Thank you 🙏"
We responded:
"Hi Zak. Thank you for the awesome review and thank you for giving Tianna and thr office an opportunity to be of service and earn your business. Here to Help! Much Love Big Mike and Team "
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Sadie Bynum

January 22, 2025

5  out of  5
rating by Sadie Bynum
"This place is wonderful. They are always kind, considerate and helpful. Anytime I call, someone is willing to help and explain in detail no matter how many times I ask them to repeat it 😅. Special shout out to Nick. He has been a tremendous help since I moved to Texas."
We responded:
"Hi Sadie. Thank you so much for the kind words and also dor the opportunity to earn your business and be of service. We know you have options but we thank you for this opportunity. Here if you need us. Here to Help! Much Love Big Mike and Team "
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Ray Strong

January 21, 2025

5  out of  5
rating by Ray Strong
"I have had the pleasure of visiting with this team on numerous occasions they always meet me with professionalism, speed and accuracy. They are superbly friendly and have a way of making the complicated things simple to understand. If you are looking for a competent team to help you with your insurance and financial service. I recommend you try Big Mike and his team serving Mckinney, Allen, and Frisco, TX."
We responded:
"Thank you so much for the awesome review Ray. We really appreciate the opportunity and we sincerely value you as a customer. Always here if you need us Much Love Big Mike and Team"
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Carrie Jirik

January 7, 2025

5  out of  5
rating by Carrie Jirik
"I have been with Michael Johnson for many years Him and his staff are great. He helped me in 2015-16 with hail damage on 8 of my vehicles plus a rental. Only took a few days in between storms to get replacement vehicles. I am in the process of bundling my home owners insurance with him as well . Can’t say a single negative thing about his crew."
We responded:
"Thank you Carrie. I sincerely appreciate the opportunity to earn your business and be of service to you and your family. Much Love Big Mike"
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Peter Carroll

January 3, 2025

5  out of  5
rating by Peter Carroll
"Want to thank Jaelyn for making my transition to State Farm so easy. Jaelyn was personal and knowledgeable. You have a great asset in having her part of your company. Fantastic!"
We responded:
"Thank you so much Peter. We really appreciate the opportunity. Much Love Big Mike and Team "
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Price “P Squared” Penton

December 23, 2024

5  out of  5
rating by Price “P Squared” Penton
"Persistent, patient, helpful, easy, fast, and very accessible on the app, everything I have noticed about this company and I’m excited to have insurance with them!"
We responded:
"Hi Price. Thank you so much for the kind words and the opportunity to be of service. Sincerely. Much Love Big Mike and Team "
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Mohammad Sazzad Hossain

November 13, 2024

5  out of  5
rating by Mohammad Sazzad Hossain
"It was a nice experience work with Jaelyn. She responds very promptly and communicate very clearly."
We responded:
"Hi Mohammad, Thank you for the Five Star review. I am glad you enjoyed working with Jaelyn. It is our goal to provide efficient and clear customer service. Never hesitate to reach out for help. Much Love Big Mike and Team"
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Ben Baker

November 11, 2024

5  out of  5
rating by Ben Baker
"Big Mike, as he is affectionately known is the consummate professional, always looking to level up the experience his customers receive from a product that’s not very sexy, but it’s so very needed! You will receive five star ⭐️ service from beginning to end from Mike and his entire staff!"
We responded:
"Thank you very much for the kind words. We sincerely appreciate the opportunity to be of service. Here if you need us. Here to Help! Much Love Big Mike and Team "
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Courtney Hawkins

November 6, 2024

5  out of  5
rating by Courtney Hawkins
"Jaelyn was incredibly kind and helpful. She aided me in switching my policy over from a different state and she turned the dreaded task into an absolute breeze."
We responded:
"Hi Courtney. Thank you so much for the awesome feedback and review. Thank you also for giving Jaelyn and the team the opportunity to earn your business and be of service. We sincerely appreciate it. Welcome to Texas. Much Love Big Mike and Team "
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Daphine Willingham

October 22, 2024

5  out of  5
rating by Daphine Willingham
"Big Mike is an amazing agent. He is so gracious with his knowledge and provides sound recommendations to help me and my small business grow. Thank you for being the ultimate risk advisor and a champion for small business!"
We responded:
"Thank you for your kind review, Daphine! I am thrilled to hear that I have been such an important resource for you and your small business. Thanks for choosing us to help with your business needs—we’re here to support you whenever you need us. -Mike Best, "
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Beverly Garms

October 15, 2024

5  out of  5
rating by Beverly Garms
"Nick went above and beyond to provide quotes and answer several questions in regard to auto/renter's insurance for both myself and my son. His client centered approach, patience, knowledge and persistence in meeting our needs gained him two happy clients! (not to mention a big reduction in monthly auto premiums from previous companies!) This is a great agency with caring, quality agents. I was impressed and highly recommend."
We responded:
"Hello Beverly. Thank you so much for the kind words about Nick and also the opportunity to earn your business and be of service. We really appreciate it and truly Thank You. Much Love Big Mike and Team"
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Tiara Davis

October 4, 2024

5  out of  5
rating by Tiara Davis
"I’ve had the best experience with Michael Johnson State Farm. David is a great agent and was very thorough and knowledgeable about the different car insurance coverage plans. He provided commendable services as well!"
We responded:
"Hi Tierra. Thank you so much for the awesome review. Hereif you need anything. Here to Help!! Much Love Big Mike and Team "