Reviews
State Farm® Agent Mike Johnson
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Willie Seymour
October 30, 2026
"Quick and easy no hassle
Great job"
We responded:
"Hi Willie, thank you so much for the opportunity to earn your business and the awesome review. We appreciate the feedback and opportunity. Here to Help!
Big Coverage
Big Savings
Big Mike
Much Love
Big Mike and Team"
Ricia Daniels
October 29, 2026
"Let me tell you about this company. They are the best when it comes to customer service, follow up and getting the job done. Micheal Johnson has the best employees. Jaylen Robinson is the best. She is very detailed and follows up and does her job very well. They are excellent . The whole team is fantastic."
We responded:
"Hi Ricia,
Thank you so much for the kind words! Hearing this from a customer means the world to me and the whole team.
Jaelyn will be thrilled to know her attention to detail and follow-up made such a difference for you. We appreciate you and the opportunity.
We're grateful to have you as part of our family. If there's ever anything we can do for you, don't hesitate to call or stop by the office.
Much Love
Big Mike and Team
Big Coverage
Big Savings
Big Mike"
Tom Smith
October 21, 2026
"Tianna was awesome! She was very helpful and answered ALL of my questions— I highly recommend her and Mikes office!"
We responded:
"Hi Tom. Thank you so much for the awesome review and the opportunity to earn your business. So glad Tianna provided 1st Class Service. We sincerely appreciate the opportunity. Here to Help if you need us.
Much Love
Big Mike and Team "
Maged Soliman
October 20, 2026
"This is a great place to deal with.
Thank you Stephania."
We responded:
"Hi Maged, thank you so much for the awesome review and the opportunity to earn your business. So glad Steph took great care of all your insurance needs. She is one of my Superstars. Please let us know if you have any additional questions or needs? Here to Help!
Much Love
Big Mike and Team"
Chandu M
October 16, 2026
"Recently, we switched our Home and Auto Insurance to State Farm through the Michael Johnson office. Throughout the entire process, Jaelyn was extremely helpful and consistently prompt in responding to my questions. Her professionalism, responsiveness, and willingness to assist made the transition smooth and comfortable. We truly appreciate her excellent customer service and support."
We responded:
"Thank you, Chandu, for your kind words and for trusting our office with your Home and Auto Insurance needs! We're delighted to hear that Jaelyn made the transition smooth and comfortable for you.
Providing prompt, professional, and personalized service is our goal, and we're glad she was able to exceed your expectations.
We truly appreciate your support and recommendation, and we look forward to serving you for many years to come. Welcome to the Big Mike Insurance family.
Much Love
Big Mike and Team "
mlaeber2
October 14, 2026
"⭐⭐⭐⭐⭐ Outstanding Customer Service, Better Coverage, and Incredible Savings!
I can honestly say that I have been blown away by the level of customer service, professionalism, and genuine care I received from this State Farm team!
From the very beginning, the experience was exceptional. The friendly approach, patience, and willingness to go the extra mile to answer my questions and help me understand my policies made the entire process incredibly smooth and stress-free.
I transferred three different insurance policies—Auto, Home, and Dwelling from another major insurance company, and I was absolutely amazed by the results! Not only was I able to significantly reduce my insurance costs, but I also ended up with better coverage than I had before! It’s not often that you find yourself paying less while getting more protection. My only regret is that I didn’t make this move sooner!
I especially want to recognize Jaelyn, who assisted me throughout the entire process. She was absolutely fantastic! Her attention to detail, responsiveness, and dedication to making sure everything was taken care of truly stood out. She stayed on top of every step, kept me informed, and made sure I knew exactly what I needed to do to complete the transition. It was clear that she genuinely cared about helping me get the best possible outcome.
In a time when great customer service can be hard to find, this State Farm office truly sets the standard for excellence.
I couldn’t be happier with my decision to switch, and I highly recommend Jaelyn and this State Farm team to anyone looking for outstanding service, great coverage, and competitive rates.
Thank you, Jaelyn, and the entire team, for making this such a positive experience. You have definitely earned my trust and my five-star review!"
We responded:
"Thank you so much for sharing this incredible review and for trusting our agency with your Auto, Home, and Dwelling policies.
We’re thrilled to hear how smooth your transition was and how much value you gained by making the switch better coverage and lower premiums is exactly the kind of outcome we work hard to deliver.
Your words about our team mean a lot, and we especially appreciate the recognition you gave to Jaelyn. She is outstanding at what she does, and knowing she kept you informed, stayed ahead of every step, and made the process stress‑free is the standard we aim for with every client.
We’re honored that you chose our State Farm office and grateful for your five‑star recommendation. It means a lot to us. Please let us know if you need anything. Here to Help!
Much Love
Big Mike and Team "
BL Ferguson
October 13, 2026
"“Big Mike,” his preferred name, is not only an excellent insurance agency with a professional and comforting staff; it is also a family resource for me.
Of course, his office is backed by State Farm, but it usually feels like State Farm is backed by Big Mike and his staff. Yes, my insurance rates, protection, finances, and proactive activities to avoid losses are influenced by the office when appropriate, but Big Mike is also a sphere of influence for my family as we adjust to our DFW community.
Let me offer this thought to consider: My kids, friends, and neighbors know I am covered and protected by Big Mike because they value what he adds, too! Do your friends and loved ones know whom you trust in times of need?
Call and trust Big Mike. He is like a real “Good Neighbor!”"
We responded:
"Thank you so much for the kind words. This sincerely means a lot to me and the team. We appreciate the opportunity to be of service and earn you and the family’s business. Here to Help!
Much Love
Big Mike and Team "
Ameikah Black
October 13, 2026
"This was the best experience I have ever had with an insurance company. I was purchasing a Tesla and had no idea that it would be difficult finding affordable insurance. I thank God I found them and it was late Friday night!!!"
We responded:
"Hi Ameikah,
Thank you so much for the opportunity to earn your business and be of service. We sincerely appreciate that. Please let us know if you have any additional questions or needs. Thanks again. Here to Help!
Much Love
Big Mike and Team
"
Scott Smith
October 5, 2026
"Wonderful experience with Mike's team. Will was able to provide competitive quotes quickly and they made the transition from my previous insurer to State Farm simple and easy. Their Office Team is also super responsive when I need to make changes or just have a question. Emily is the best. I would recommend giving them a call if you are thinking about changing carriers."
We responded:
"Hi Scott. Thank you so much for the awesome feedback and thank you for giving Will and my team the opportunity to earn your business and be of service. Always here if you need anything.
Much Love
Big Mike and Team "
Anita Thomas
October 2, 2026
"Stephanie was such a blessing today! She was very professional and patient with me explaining every detail of my savings and their policies saving me over 150.oo dollars on my payments and 500.00 in my deductibles🙏🏽!! Thanks for continuing blessing 🙏🏽😊!!"
We responded:
"Hello Anita, thank you for sharing this!
We’re thrilled to hear Stephanie took great care of you. Her professionalism, patience, and ability to break down every detail are exactly what we expect from our team.
Saving you over $150 on payments and $500 on deductibles is the kind of impact we work for every day.
We appreciate you trusting our office, and we’re always here when you need us.
Here to Help!
Much Love
Big Mike and Team "
Rafael Campos
October 1, 2026
"I'm like everyone else, shopping for a better rate on home and auto. I see these offers pop up for $39 a month rates so I reluctantly began inquiring for a better rate. And yes I became overwhelmed with a deluge of texts and calls from companies promising a better rate, but they all fell flat. And while I never did find a $39/month auto rate, Stephania won me over with her patience and understanding and a better rate than what I had. Thank you Stephania."
We responded:
"Hello Rafael, we appreciate you sharing your experience. We know how overwhelming it can be to shop for better home and auto rates especially with all the noise, texts, and calls out there.
Stephanie’s patience, clarity, and genuine care are exactly what set our office apart.
We’re glad she earned your trust and delivered a better rate than what you had. Thank you for choosing our team and for taking the time to leave this review. We’re always here when you need us. Please let us know if you have any additional questions or concerns.
Much Love
Big Mike and Team "
Ashley Shirley
September 30, 2026
"Stephania is awesome! Very polite, helpful & professional! She helped us save a ton of money on our auto insurance! Our deductible even went down from our previous insurance company. I highly recommend her & Mike Johnson State Farm Office!"
We responded:
"Thank you, Ashley!
We’re thrilled to hear Stephania delivered an experience that was polite, professional, and packed with savings. Lower premiums and a lower deductible that’s exactly the kind of value our team works hard to bring every family.
We’re glad the process felt quick, easy, and stress‑free.
Stephania is a rock star, and your recommendation means a lot to all of us here at Mike Johnson State Farm.
Thank you again for the opportunity.
Much Love
Big Mike and Team "
Kim McLaurin
September 24, 2026
"Excellent and he made me understand a lot I really appreciate mr.will for taking his time to explain to me i really appreciate and thank you God bless"
We responded:
"Hi Kim.
Thank you so much for the opportunity to earn your business and we also sincerly thank you for the awesome review. We are here if you need us. Here to Help!
Much Love
Big Mike and Team "
JoeAnn Bautista
September 19, 2026
"I have appreciated speaking to everyone at Mike Johnson-State Farm. They’ve all been very professional and informative not to mention patient. I saved a lot of money which is also the best part."
We responded:
"Hi JoeAnn
Thank you for sharing your experience with our team. We’re glad to hear that everyone you spoke with was professional and informative,
Saving you and the family money while making the process easy is exactly what we aim for, and we appreciate you taking the time to let others know.
Thank you again for choosing Big Mike Insurance. Here to Help!
Much Love
Big Mike and Team"
Bill Kritzer
September 18, 2026
"This is a follow-up from my initial review posted several days ago. I want to emphasize the lack of communication from this State Farm agency as their representative advised me that the owner, Michael Johnson, would promptly give me a phone call regarding the continual erroneous quotes for life insurance policies. Since there has not been any communication from him, this amplifies my initial review to not purchase anything from this agency."
We responded:
"Hi Bill. Thank you for taking the time to share this follow‑up. I understand your frustration with the communication around your life insurance quotes, and I appreciate you bringing it to my attention. I want to be clear that your experience is not the standard we aim to deliver. I’m glad we were able to communicate and get this resolved. You and the family mean a lot to us.
Sincerely
Mike and Team"
Ozell Penton
September 4, 2026
"Emily did outstanding Job and Resolved the issue with my Account she was outstanding
Super Great"
We responded:
"Thanks Ozell.
Much Love Big Mike"
Yvonne Lee
September 4, 2026
"Will has been amazing, He has worked with me for about 2 weeks or a little bit more to give me different quotes for my daughter and I. Last Friday I switched back to State Farm, because the price was what I was looking for and in my budget. If you are considering to change to a different insurance company please give Will a call. Also his receptionists are so very polite to speak with and so is Will."
We responded:
"Hi Yvonne, thank you for taking the time to share this. Will showed exactly what we expect at the Michael Johnson State Farm Agency patience, professionalism, and making sure you get the right coverage at the right price.
I appreciate you recognizing the front office team too. They work hard every day to make sure people feel welcomed and taken care of the moment they call in.
We’re glad to have you back with State Farm, and we’ll continue delivering the kind of service that keeps families confident and protected.
Much love from the Big Mike and Team we’re here whenever you need us.
Much Love
Big Mike and Team "
Kennede Johnson
September 2, 2026
"Kennesen was amazing to work with. I recently split off my family’s insurance, and she guided me through every step of the process. She took the time to make sure I understood each coverage and why it was important, helping me make sure I wasn’t sacrificing coverage just to save money.
She also helped me secure renters insurance and a personal articles policy, again taking the time to explain what each policy would do for me if I ever needed to use them. I really appreciated her knowledge, patience, and willingness to make sure I understood my options. I highly recommend Kennesen to anyone looking for someone who truly cares about getting them the right coverage."
We responded:
"Hi Kennede,
Thank you for shouting out Kennesen. So glad she crushed it.
Guiding you through splitting off your policies, from your family and breaking down every coverage, making sure you stayed protected is exactly the level of service we expect here at Michael Johnson Statefarm.
We appreciate you trusting us with your auto, renters, and personal articles coverage. Here to Help. Thanks again.
Much Love
Big Mike, Kennesen and Team!"
Sarah Fierro
August 31, 2026
"Stephania was very helpful and thorough. She helped finalize my new auto policy that is MUCH lower than my current auto policy without decreasing my coverage! She helped me enroll in supplemental health insurance too. Called me several times to help me along the way. Definitely recommend! ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you for the amazing five‑star review, Sarah! So glad to hear Stephania crushed it lower auto premiums with the same strong coverage, plus getting you and the family set up with supplemental health insurance. 💪🏾
That’s the kind of all‑in, follow-through service our team brings every day.
We’re fired up to have you with Michael Johnson State Farm Family and grateful for the recommendation.
Let’s keep you Protected and Winning!!!
Much Love
Big Mike and Team "
Colleen Love
August 27, 2026
"I had a wonderful experience with State Farm, and I especially want to recognize my agent, Jaelyn for her excellent customer service. From the very beginning, she made the process easy by providing me with a great quote and answering my questions along the way.
What really stood out was how attentive and efficient she was in making sure my loan officer received all the necessary documents in a timely manner. She stayed on top of everything, which helped make the insurance portion of my home-buying process smooth and stress-free.
To top it off, I was very pleased with my quote! Great coverage, great service, and excellent communication. I’m very satisfied with my experience and would definitely recommend Jaelyn and State Farm!"
We responded:
"Thank you for the outstanding review, Colleen!
We’re thrilled to hear Jaelyn delivered such a smooth, well‑coordinated experience from providing a strong quote to keeping your loan officer fully supported with timely documents.
Her attention to detail and communication make a real difference during the home buying process.
We’re grateful for your trust and your recommendation. Big Thank You ❤️
Here to Help! 💯
Much Love
Big Mike and Team "
Cecilia Chavez
August 25, 2026
"My agent Will Filsaime is fantastic. He was very courteous and professional. I was given an excellent policy for my 2 vehicles. Thanks State Farm"
We responded:
"Thank you, Cecilia!
We’re thrilled to hear Will provided courteous, professional service and helped you secure an excellent policy for both of your vehicles.
Delivering great coverage at a great price is exactly what we strive for here at the office. We appreciate you choosing Big Mike Insurance and we’re grateful to have you with us. Here if you need us!
Much Love
Big Mike and Team "
juan quiroz
August 21, 2026
"Steph is an amazing person to work with. She helped me secure my auto insurance policy at a fantastic price and was always friendly and responsive. She took the time to answer all my questions thoroughly. I highly recommend her to anyone looking for great service!"
We responded:
"Hi Juan, thank you for the outstanding review!
Steph is a true asset to our agency and I’m glad to hear she delivered the friendly, responsive, and thorough service you deserve.
So glad we were able to get you great coverage at a great price.
We appreciate you trusting us with your auto insurance needs and recommending our team.
Here to Help! Thanks again.
Much Love
Big Mike and Team "
Jimmy Austin
August 20, 2026
"Pulled the trigger and made the switch! It was a no brain decision...better coverage for far less money! Office is clean & comfortable while the staff felt like family & friends. Can't recommend getting a quote to compare enough! Stephanie is dope, but doubt you can go wrong with anyone in this office."
We responded:
"Hi Jimmy, huge thanks for making the switch and for dropping such an awesome review.
Love hearing that you got better coverage for less and felt the energy of our team the moment you walked in.
Steph is absolutely dope, and we’re fired up to have you with us. Appreciate you encouraging others to compare a quote it really does make all the difference.
Much Love
Big Mike and Team"
Damon Winslow
August 12, 2026
"My experience was great and the details he gave us was spot on."
We responded:
"Hi Damon. Thank you for sharing your experience! We’re glad to hear everything was spot on and that you received the detailed support you needed. We appreciate you choosing our office and we’re always here to help.
Much Love
Big Mike and Team "
Edris Green
August 12, 2026
"Mr. Filsaime is a great representative for State Farm. The service was welcoming and to the point. I was able to voice my concerns without him being pushy and upselling. Mr. Filsaime was professional and understanding of my needs. I received a great affordable quote, within my family budget. I am now a State Farm customer. overall very happy I made the switch. Thank you State Farm."
We responded:
"Hi Edris,
Thank you for sharing your experience with Mr. Filsaime and our agency. We’re thrilled to hear the service was welcoming, clear, and never pushy that’s exactly how we believe insurance should feel. We’re glad he was able to address your concerns, provide a professional and understanding experience, and help you secure an affordable quote that fits your family’s budget. We’re honored to have you as a new State Farm customer and appreciate you choosing the Big Mike Insurance Family. Here if you need us!
Much Love
Big Mike and Team "