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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Juan Rosario (Sindarius)

Juan Rosario (Sindarius)

May 10, 2025

5  out of  5
rating by Juan Rosario (Sindarius)
"Worked with Meredeth yesterday to get a new homeowners insurance plan put together. Meredeth was patient, friendly, and very accommodating with my requests as we worked through finding the right plan for me. Ended up working through it all and am very happy with my new plan."
We responded:
"Hello Juan. Thank you so much for the awesome review and feedback. Sincerely. We appreciate the opportunity to earn your business and be of service. Much Love Big Mike and Team "
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Ray Givens

May 7, 2025

5  out of  5
rating by Ray Givens
"Great experience with the office; they were able to help me understand my coverages and gave me better coverage than my last company."
We responded:
"Thank you so much for giving us the opportunity to earn your business and be of service Much Love Big Mike and Team "
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Destiny Kyles

May 7, 2025

5  out of  5
rating by Destiny Kyles
"Rolling with Big Mike! He is the best."
We responded:
"Thank you for the opportunity to be of service "
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Jamal Johnson

May 5, 2025

1  out of  5
rating by Jamal Johnson
"I am beyond frustrated with this location. There’s so much I could say, but here are just a few examples of what I’ve been dealing with: In 2023, I switched from a yearly to a quarterly life insurance policy. The office told me I needed to make a payment to adjust the billing cycle—so I did. Later, after speaking with the life insurance team directly, I was told the office gave me the wrong amount. As a result, I ended up making a double payment. To make matters worse, that payment was incorrectly applied to a loan—something I never authorized or agreed to. Ever since then, my policy has never been the same. No one apologized. No one took accountability. Still, I tried to give the benefit of the doubt and began the process of switching my wife and I to a term policy. I worked with Will on this and repeatedly asked if I needed to make a payment to keep my universal policy active during the transition. I called over and over, and never received a call back or told the SAME thing he's on the phone and will call you back. Just now, I spoke with the life insurance team again and was told I am currently NOT insured. Why? Because the office gave me false information, and my universal policy has lapsed. That means, if something had happened to me, there would be no payout for my family. That’s not just frustrating—it’s devastating. This entire process has been the worst customer experience I’ve ever had. I’ve tried to be patient. I’ve tried to trust the process. I even called Will’s personal cell (which goes straight to voicemail) and the office—no response. How is this legal? How is this acceptable? “Support your own” has cost me—again. And I won’t make that mistake anymore. This truly hurts me to write this, however I must be truthful. I HAVE RECEIPTS."
We responded:
"Hello Jamal. I 100% apologize for the frustration. I will be calling you today to talk thru everything and make sure we find resolution and direction. I sincerely apologize again. Sincerely Mike and Team"
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kwakinlove

May 3, 2025

5  out of  5
rating by kwakinlove
"State Farm Insurance Agents Mike Johnson’s team is the best service I have ever received, especially JAELYN, she took care of me and helped me with everything without being bothered by my poor English. I would recommend everyone to use their services and you will not be disappointed or frustrated with any problems that arise because they will help you until all problems are solved. I would like to thank JAELYN and Mike Johnson’s team from the bottom of my heart."
We responded:
"Thank you so much for the awesome review and feedback. So glad Jaelyn was able to take great care of you. Thank you again. Much Love Big Mike and Team "
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Jen Sebring

May 2, 2025

5  out of  5
rating by Jen Sebring
"Meredith was SO helpful! Very kind and easy to work with."
We responded:
"Thank you so much for the awesome review and feedback. Much Love Big Mike and Team "
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LAST GENTLEMAN

April 29, 2025

5  out of  5
rating by LAST GENTLEMAN
"It's was a great pleasure working with this company. They seem to know what they are doing. Great communication, patience level, skill level and friendly."
We responded:
"Thank you so much for giving us the opportunity to earn your business. We appreciate the feedback. Make it a Powerful Day. Much Love Big Mike and Team "
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Denyel Hillery

April 23, 2025

5  out of  5
rating by Denyel Hillery
"I originally started my quote online with State Farm and was having some problems with my quote but then Meredith called me. He was very personable, communicative, friendly and listened to my concerns/needs and provided me with a quote within my budget. I will be recommending him to others."
We responded:
"Thank you so much for the opportunity. "
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Kazeem Adeshina

April 21, 2025

5  out of  5
rating by Kazeem Adeshina
"Meredith is one of the staff of Mike Johnson-State farm insurance.He is a great person with great character.His patience and level of tolerance with clients make him a real professional person in this field of insurance. He is very trustworthy and provides excellent service for both Auto and home insurance policies. Meredith has made the process of dealing with insurance easy and painless. This is a process I normally dread but he made it easy. He made recommendation that no other agent had ever made all the while, saving me dollaes in the end. I would recommend Meredith to any of my friends or family."
We responded:
"Thank you Kazeem. We appreciate the awesome feedback. Thank you again for the opportunity to earn your business and be of service. Much Love Big Mike and Team "
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Jamie Clark

April 15, 2025

5  out of  5
rating by Jamie Clark
"I've had a fantastic experience with State Farm. Will customer service was top-notch—friendly, knowledgeable, and always quick to respond. Will took the time to explain all my options and help me find the best coverage that fits my needs and budget. What I appreciate most is how easy he made the entire process.He handled everything promptly, and I felt well taken care of the entire time. Thank you Will and Mike!"
We responded:
"Thank you so much for the opportunity and awesome feedback on Will. Glad he was able to take great care of you and your insurance needs. Much Love Big Mike and Team"
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rahul nakka

March 27, 2025

5  out of  5
rating by rahul nakka
"Very professional service agents for State Farm"
We responded:
"Thank you so much for the kind words. Sincerely Much Love Big Mike snd Team"
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Trisha Haislip

March 20, 2025

5  out of  5
rating by Trisha Haislip
"I can not say enough good things about this office! Special shoutout to Meredith, who was so kind and patient with me. I was having a very difficult time and he just really listened and went above and beyond to fix all of my insurance issues. Everyone I spoke to in Michael's office was kind and overall just had great attitudes! I just felt like they cared about my needs. I would give them all 10 stars if I could. 😊"
We responded:
"Good Morning Trisha. This is so awesome and I want to thank you for the opportunity to earn your business and Thank You for the kind words about Meredith and my awesome staff. I'm so glad that we were able to assist you and make the process as simple and seamless as possible. Thank you again. Here to Help. Much Love Big Mike and Team"
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LeBronte Hoover

March 20, 2025

5  out of  5
rating by LeBronte Hoover
"Michael Johnson State Farm is a 5 Star rated business!! Tianna was absolutely amazing in helping me get coverage for my family. Very patient and informative while also working hard to get me the best rates to match the coverage I needed. Thank you!"
We responded:
"Hello LeBronte, Thank you very much for the opportunity to earn your business and be of service to you and your family. Thank you for the awesome review and giving Tianna the opportunity to earn your business. Sincerely. Big Mike and Team "
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Kalena Sowells

March 9, 2025

5  out of  5
rating by Kalena Sowells
"Tianna was exceptional in transitioning my auto insurance. Additionally she provided insight into other beneficial policies. She provided exemplary customer service throughout the process."
We responded:
"Hi Kalena, Thank You , Thank You Thank You. We truly appreciate the opportunity to earn your business and be of service. So glad Tianna took great care of your insurance needs and made the process Simple and Seamless. Please let us know if you have any additional questions. Here to Help. Much Love Big Mike and Team"
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Karen Hodges

March 6, 2025

5  out of  5
rating by Karen Hodges
"I transferred my policy to this agency and had the pleasure of working with Meredith Williams. Meredith ensured that this was a seamless process and that I received all available discounts. I would highly recommend this agency."
We responded:
"Good Morning Karen, Thank you so much for giving Meredith and the office to earn your business and be of service. Glad he took awesome care of you and was able to grt you all squared away on your Insurance. Thank you again and please let us know if you need anything. Here to Help. Much Love Big Mike and Team "
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Monica Sadoghian

February 26, 2025

5  out of  5
rating by Monica Sadoghian
"Emily help me through getting insurance for my primarily & secondary home and my auto. She has been very professional and helpful. Thank you Emily for your hard work."
We responded:
"Hello Monica. Thank you so much for giving Emily and the office the opportunity to be of service and earn your business. We really appreciate it. Please let us know if you need anything. Here to Help. Much Love Big Mike and Team "
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Patrick

February 7, 2025

5  out of  5
rating by Patrick
"Tianna was phenomenal in helping me bundle my auto and homeowners insurance. Her customer service definitely exceeded my expectations. She was patient with my 1 million questions, pleasant to speak with, and made my overall transition seamless and easy. Thank you for all you do!"
We responded:
"Hello Patrick. I really appreciate you giving us the opportunity to be of service and earn your business. Superglad Tianna was able to take great care of all your insurance needs. Please let us know if you have any additional questions or needs? Thank you again for the awesome review and giving me and the team an opportunity to serve. Much Love Big Mike and Team "
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Doug P

February 7, 2025

5  out of  5
rating by Doug P
"Excellent Service along with the best coverage for the best price. Jaelyn is excellent and patiently answered all of my questions regarding home and auto insurance."
We responded:
"Hello Doug, I really appreciate you giving us the opportunity to be of service and earn your business. Super glad Jaelyn was able to take great care of all your insurance needs. Please let us know if you have any additional questions or needs? Thank you again for the awesome review and giving me and the team the opportunity to serve. Much Love Big Mike and Team "
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Rajesh Arora

February 7, 2025

5  out of  5
rating by Rajesh Arora
"Shahana Parveen helped me get the auto insurance recently from state farm. She explained things clearly, answered questions quickly, and came back with updated quotes quickly making the process easy. She worked hard to get the best rates and ensured everything ran smoothly for me. If you need auto insurance, I highly recommend Shahana for a stress-free experience."
We responded:
"Hi Rajesh. We really appreciate you giving us the opportunity to be of service and earn your business. So glad Shahana was able to take great care of all your insurance needs. Please let us know if you have any additional questions? Here to Help! Thank you again for the awesome review and giving me and the team the opportunity to serve you and your family. Much Love Big Mike and Team "
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Judy Sanders

February 5, 2025

5  out of  5
rating by Judy Sanders
"Jaelyn was very helpful with transferring me from St.Louis! And anytime I need help I make sure to reach out to her and she always takes care of me. I recommend her and Mike Johnson State Farm!!"
We responded:
"Hi Judy. Thank you, Thank you, Thank you. We really appreciate you chosen our office. I am so glad Jaelyn was able to take great care of you. Welcome to Texas 😃. Please let us know if you have any additional questions or needs. Let's Make it a Powerful Day! Much Love Big Mike and Team "
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Lisa Martinez

February 4, 2025

5  out of  5
rating by Lisa Martinez
"I am thrilled to share my experience with Jaelyn Roberson and Mike Johnson from State Farm. From the moment we started working together, they made the process of securing our home, auto, and personal item insurance incredibly smooth and straightforward. Jaelyn took the time to understand our unique needs and provided us with tailored options that perfectly fit our situation. She was always available to answer our questions, explain the details, and provide guidance whenever we needed it. Their professionalism and knowledge of the industry gave us confidence that we were making the right choices for our family's coverage. I particularly appreciated their dedication to ensuring we got the best possible rates without compromising on our coverage. It’s clear that they genuinely cares about their clients. We now have peace of mind knowing that our home and belongings are well protected. I highly recommend them. Thank you for everything, John and Lisa"
We responded:
"Hello John and Lisa. This review is absolutely awesome and I want to thank you both for giving Jaelyn the opportunity to earn your business and be of service to you and your family. She is awesome and I will make sure to share these words with our entire team. Thank you again and please let us know if you have any questions, needs or concerns. Here To Help! Much Love Big Mike and Team"
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Anand JP

February 3, 2025

5  out of  5
rating by Anand JP
"I had a fantastic experience working with Shahana Parveen at Michael Johnson State Farm. She was professional, knowledgeable, and went above and beyond to ensure I had all the information I needed. Her customer service was outstanding, and she made the entire process smooth and hassle-free. I truly appreciate her patience and dedication. I highly recommend reaching out to Shahana if you're looking for excellent service. Thank you!!"
We responded:
"Hello Anand. Thank you so much for the kind words and awesome review. We appreciate the opportunity to earn your business and be of service. I am ecstatic that Shahana took exceptional care of you and your loved ones. Thank you again for the opportunity. Much Love Big Mike and Team"
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jose donawho

January 28, 2025

5  out of  5
rating by jose donawho
"I talked to several insurance company’s about my car insurance and renters insurance and was let down by the lack of interest of helping me. I called State Farm and spoke with Jaelyn and from the beginning to the end she answered all my questions with so much positivity. I made the decision to go ahead of signing up with State Farm due to the knowledge and care for people Jaelyn had when talking with me. Customer service goes a long way!"
We responded:
"Hi Jose. Thank you so much for trusting us with your Auto and Renters Insurance. We know you had options and we thank you for giving Jaelyn the opportunity to earn your business and be of service. We are all here to assist you if you have any additional questions or concerns. Thank you again and Let's Make it a Powerful Day! Much Love Big Mike and Team "
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Zak Currie

January 22, 2025

5  out of  5
rating by Zak Currie
"Tianna saved me so much money! Thank you 🙏"
We responded:
"Hi Zak. Thank you for the awesome review and thank you for giving Tianna and thr office an opportunity to be of service and earn your business. Here to Help! Much Love Big Mike and Team "
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Sadie Bynum

January 22, 2025

5  out of  5
rating by Sadie Bynum
"This place is wonderful. They are always kind, considerate and helpful. Anytime I call, someone is willing to help and explain in detail no matter how many times I ask them to repeat it 😅. Special shout out to Nick. He has been a tremendous help since I moved to Texas."
We responded:
"Hi Sadie. Thank you so much for the kind words and also dor the opportunity to earn your business and be of service. We know you have options but we thank you for this opportunity. Here if you need us. Here to Help! Much Love Big Mike and Team "